I was hesitant at first because we cater to the luxury car buyer, but since working with Aftermarket Specialty our F&I departments have achieved a 28% increase in our overall PVR while maintaining an above average CSI. I have found them to be extremely knowledgeable and professional.
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My finance department was underperforming with most of the revenue coming from rate. Aftermarket Specialty came in and implemented a professional sales process that is getting me the results that in the past I could only dream of. Warranty, GAP, Maintenance, Lease Care, Paint Sealant, and other after-sale penetrations are way up with contributions from
I’ve had other F&I development companies in the past and have never been pleased with the results. Aftermarket Specialty came in with a plan and a commitment to work with our Finance department and the members of sales staff to achieve what I believed were lofty goals. Aftermarket Specialty exceeded our expectations; our product penetration
We have been a client of Aftermarket Specialty for over 20 years and have always been pleased with the level of service we receive. They represent their products, services, and training with integrity and a willingness to see their customer succeed. I would highly recommend Aftermarket Specialty.